United Airlines PR Disaster & FlyOtto’s Offer to UAL: Aircraft Charter Service – EP4

Interview with Rod Rakic, founder of FlyOtto.com, on a creative alternative to United’s current policy of bumping paying passengers to seat airline employees: On demand charter aircraft.
This week, United Airlines is in the news for the PR disaster they created on the ground at the Chicago O’Hare Airport when they dragged a passenger off a plane to make room for airline employees who need to get to Louisville to crew a flight the next today.
The passenger, Dr. David Dao, screamed as officers pulled him out of his seat. They slammed his face into the armrest and then dragged him, apparently unconscious, by his arms along the aircraft’s aisle. In the aftermath, FlyOtto, an on-demand air charter service, made an interesting offer to United Airlines.